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Complaints procedure and Whistleblower policy

Complaints procedure & Whistleblower policy Newtone

Newtone does everything possible to serve you well. In the unlikely event that something does not go to plan, you can make your opinion known via our complaints procedure or whistleblower policy. See below the:

External Complaints Procedure Whistleblowers Procedure

Complaints procedure

Newtone has an office complaints procedure that provides for the possibility to file a complaint about the professional conduct of professionals associated with Newtone and about alleged irregularities in connection with the services provided by Newtone.

In principle, the complaints procedure is intended for clients of Newtone, but third parties may also use it.

Complaints may be submitted via the complaint form below, by email to [email protected] or in writing to the attention of:

Newtone
Attn the complaint officer, Compliance
P.O. Box 120, 5580 AC Waalre

Whistleblower policy

Newtone also has a whistle-blower scheme. This arrangement ensures that persons from outside the accountancy organization and persons affiliated with it can raise alleged irregularities within or (also) outside the accountancy organization without jeopardizing their legal position. If there are differences of opinion, or complaints about the actions of the audit firm or its employees.